POPIA Compliance

Information Officer

Protection of Personal Information Act (POPIA) Contact Point

Designated Information Officer

In accordance with Section 55 of the Protection of Personal Information Act 4 of 2013 (POPIA), Nurture Network has designated the following Information Officer:

Email Address

privacy@nuturego.co.za

Primary contact for all POPIA-related inquiries

Alternative Email

colleennurture@gmail.com

Registered Address

Brackenfell South City, Cape Town, South Africa

What Does the Information Officer Do?

Our Information Officer is responsible for ensuring Nurture Network's compliance with POPIA and serves as the primary contact point for all matters relating to the processing of your Personal Information.

Responsibilities Include:

  • Receiving and processing requests from data subjects exercising their rights under POPIA
  • Handling complaints about alleged data protection violations
  • Ensuring compliance with POPIA's eight conditions for lawful processing
  • Liaising with the Information Regulator on behalf of Nurture Network
  • Maintaining records of processing activities
  • Overseeing data breach notifications and responses
Your POPIA Rights

Under POPIA, you have the following rights regarding your Personal Information:

Right of Access

Request confirmation of what Personal Information we hold about you and obtain a copy of it.

Right to Correction

Request correction of inaccurate, incomplete, misleading, or outdated Personal Information.

Right to Deletion

Request deletion of your Personal Information where there is no legal reason to continue processing it.

Right to Object

Object to the processing of your Personal Information on reasonable grounds relating to your situation.

Right to Restriction

Request restriction of processing while we verify accuracy or assess your objection.

Right to Data Portability

Request your Personal Information in a structured, commonly used, machine-readable format.

How to Exercise Your Rights

To exercise any of these rights, please:

1. Visit our Data Subject Rights Request Page

2. Email our Information Officer at privacy@nuturego.co.za

3. Call us at +27 84 325 0513

We will respond to your request within 30 days as required by POPIA Section 23.

Lodge a Complaint

If you believe that we are not processing your Personal Information in accordance with POPIA, you have the right to lodge a complaint.

Step 1: Contact Our Information Officer

Please contact our Information Officer first so that we can attempt to resolve your concern directly:

Email: privacy@nuturego.co.za

Step 2: Information Regulator (South Africa)

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator:

Information Regulator (South Africa)

Email: inforeg@justice.gov.za

Website: www.justice.gov.za/inforeg

Telephone: 010 023 5200

Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017